MSMA Strategic Partner Spotlight: Callagy Recovery - Episode 3

In this episode 3 and episode 4, MSMA Board of Trustees member Dr. M. Craig Moffett sits down with Dr. Sharon Pennington, pediatric hematologist-oncologist and seasoned private practice owner, and Dr. Brian Hart of Callagy Recovery to unpack the real-world impact of the No Surprises Act on physician practices.

The conversation explores how the law affects revenue cycle operations, insurer payment methodologies, and the shifting dynamics between providers and payers especially when initial payments fall short of fair reimbursement. Together, they discuss the risks of inaction, the operational realities of pursuing IDR, and the systems practices are using to protect revenue. The episode wraps with common misconceptions about the NSA and practical, strategic advice for administrators navigating this complex regulatory landscape.